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Managing your energy consumption at home

All electricity consumers play a crucial role in achieving energy efficiency in South Africa.
By looking closely at how you use electricity and taking steps to save power where you can, by controlling the use of your appliances, it is actually quite easy to conserve energy, saving you money at the same time.

Achieving energy efficiency at home

At home there are several basic steps you can take to save electricity. First look at the house itself and check that all air gaps are closed, that insulation is installed in the ceiling and that appropriate building materials have been used to promote energy efficiency. Then you can move on to more specific energy saving methods – you can read about these by clicking the navigation menu links on this page.

Energy efficiency in households presentation

View/download our brochure/s:

CAUTIONARY NOTE: Alleged installers posing as Eskom installers

Homeowners are advised that roll outs of energy efficient products are done on a voluntary basis only. Suppliers contracted to Eskom are listed on the Eskom IDM website, only suppliers listed are to be allowed into homes to do retrofits. As an extra security measure residents should only allow someone into their homes if they (the homeowner) have initiated the appointment at an agreed date and time with that supplier.

Please switch off between 5pm to 9pm

Please switch off

Heed the call. Switch off your geyser and pool pump between 5pm and 9pm. Here’s why ..
Late afternoon to early evening close to 5.4 million electrical element geysers demand approximately 2 940 MW electricity in South Africa. At the same time, nearly 641 000 residential pool pumps demand more than 60 MW.
Astounding figures …

The need for hot water and clean swimming pools in millions of homes across the country places severe pressure on the national grid between 5pm and 9pm, the period of peak demand in South Africa.

The electrical element geyser is so energy hungry that if 5.4 million homeowners would switch it off between 5pm and 9pm, national demand for electricity would plummet by 2 940 MW, enough to free-up five units of a six pack power station or light up a city as big as Durban or Port Elizabeth or Bloemfontein.

Now, if 640 050 pool pumps would be switched off during the same period and conservatively reduce 60 MW , enough to meet the electricity demands of a city like Stellenbosch.

Switching off is all it takes to make a national impact – with zero impact on your life.

Your electrical element geyser will keep water at the thermostat set point for a few hours after switch off, with a marginal drop in temperature of 10ºC over a period of 24 hours if the water is not used. And, the pool pump will keep your swimming pool as clean as ever if set to run for 6 hours instead of 10 outside in summer and only 3 hours during winter of evening period of peak demand.

Declare for yourself that “electrical element geysers and pool pumps are not welcome between 5pm and 9pm”.
It’s that simple to join a national drive towards balancing supply and demand on the national grid during a time of energy constraints in our country, and making South Africa electricity smart and energy efficient.

Click below links to view more information:

Pool pump and geyser advertorial

Safe way to handle your household Compact Fluorescent lamps (CFLs – energy saving lamps)

Long life CFL’s for immediate and long-term savings

Worldwide, there’s been a switch to the everyday use of energy efficient appliances and CFL lighting, one of the easiest ways to save electricity, money and, ultimately, reduce harmful emissions into the atmosphere.

Bold initiatives in Canada and Australia aim to see incandescent lights phased out by 2012. In the UK, over 39-million CFLs have been installed in houses to promote energy efficient lighting. South Africans too have seen the light, Eskom has fitted 43-million CFLs in homes across the country. This has resulted in a saving of 1800MW of electricity – the equivalent to half a power station! These lamps have lowered Eskom customers’ electricity bills.

In Eskom’s promotion of CFLs as a more energy efficient lighting option, the utility has included details of the handling of CFLs, particularly since a small amount of mercury is contained in each unit when new. Eskom has supplied step-by-step guides on how to dispose of used/failed CFLs in the most environmentally friendly manner, as well as on what to do if a CFL breaks.

Why save electricity?

CFLs give off the same amount of light as standard incandescent lights, but use just 20% of electricity. That means you can light up your home using one fifth of the electricity consumed by incandescent bulbs.

Eskom, in partnership with government and business, is urging all consumers to use less electricity wherever possible while we complete new power stations. Installing CFL resulting in an immediate reduction in power use.

How can CFLs save the environment?

Using less electricity for the same amount of lighting means we can reduce our use of precious resources e.g. coal and gas to produce energy for lighting

How do they save you money?

Even though CFLs cost a little more than incandescent bulbs, you will more than recoup that cost in lower electricity bills. AND they last up to 10 times longer, so they don’t have to be replaced as often

How safe are they?

CFLs are perfectly safe to use in the home. Research conducted by several independent sources including the New Zealand Ministry of the Environment and the US Environmental Protection Agency have found that CFLs do not pose a health risk in the home if used properly.

While they do contain in tiny amount (less than 5mg) of mercury vapour, this amount is 100 times less than the amount of mercury in a watch battery, and up to 400 times less than that contained in a thermostat.

In fact, the average amount of mercury in a CFL is about the size of the tip of a ballpoint pen, and no mercury is released when the lamps are in use.

Mercury vapour only poses a slight hazard in the unlikely event that a lamp breaks. Even then, if the broken lamp is handled properly, there should be no resulting health risks.

But CFLs can pose an environmental hazard if they are not disposed of properly, because they can find their way onto dump sites or in a landfill sites. Therefore, it is important to treat CFLs as you would other hazardous products such as batteries, paint and electronic elements.

Interestingly enough, despite the presence of small amounts of mercury in CFLs, they actually provide significant environmental benefits because they results in the reduction of greenhouse gases. Why? Because CFL’s use far less energy than incandescent bulbs, therefore, less carbon is released into the air by coal-fired power plants – the main source of electricity in South Africa

What do I do when a CFL breaks?

Although the accidental breakage of a lamp is unlikely to cause any health problems, it’s good practice to minimise any unnecessary exposure to mercury, as well as risk of cuts from glass fragments.

The following guidelines are therefore recommended in the case of accidental breakage of a CFL

Further reading on safe CFL handling and disposal click on any of the following links:

Compact Flourescent Lamps are coming to your area – free energy savers!

From October 2011 – March 2012 homeowners in selected areas of South Africa will receive free energy efficient compact fluorescent (CFL) lamps in exchange for their old light bulbs. This is part of Eskom’s energy efficiency campaign to help residents reduce their electricity usage………. and costs!

Please take part in this initiative by allowing installers to exchange your old bulbs for new ones. In the previous roll out done in KZN the new bulbs saved as much as 131MW, enough electricity to power approximately 81 875 average homes!

Free energy savers – Security alert

Please only allow installers who are wearing white t-shirts with the wording “Free CFL distribution project” printed on. They will also have Eskom identity cards with their photo and id number on. Do not allow anyone else into your home.

Compact Flourescent Lamps are coming to your area – Areas to be covered

Western Cape
Drakenstein Municipality

EXCHANGE POINTS
ESCO	Building	Exact Location	Address	Start Date	End Date	Start time	Closing time
	i.e Shopping centre	Outside Entrance, store, etc			10-Mar	09:00	18:00
Lite-Line Elec	Shoprite Shopping Centre	Court Yard	Park Ave, Rocklands, Mitchells Plain	25-Feb-12	10-Mar	09:00	18:00
Lite-Line Elec	Pniel Municipal Building	at Entrance	Main Rd, Pniel	28-Feb	10-Mar	09:00	17:00
Lite-Line Elec	Stellenbosch University	Entrance: Academia	Academia	28-Feb-12	03-Mar	09:00	17:00
Lite-Line Elec	Reddam Shopping Mall	Outside Pick ‘n Pay	Steenberg Rd, Tokai	24-Feb-12	04-Mar	10:00	18:00
Lite-Line Elec	Shoprite	Infront of Shoprite Entrance	Military Rd, Steenberg	27-Feb	04-Mar	10:00	18:00

Njabulo Exchange Points
	Positioning	Address	Operating Times	Days	Start Date	Completion Date
1. Kenilworth
1. 1. Kenilworth Centre	opposite Checkers	Landsdowne Road	9am – 6pm	Mon – Sat	29/02/2012	Sat – 10/03/2012
1. 2. Rosemead Centre	Kwik Spa	64 Rosemead Avenue	9am – 6pm	Mon – Sat	29/02/2012	Sat – 10/03/2012
2. Woodstock
2.1. Shoprite Woodstock	Shoprite	Main Road, Woodstock	10am – 6pm	Mon – Sat	29/02/2012	Sat – 10/03/2012
3. Sea Point
3.1. Galleria Mall	Checkers	Main Road, Sea Point	10am – 6pm	Mon – Sat	29/02/2010	Sat – 10/03/2012
3.2. Shoprite Sea Point	Shoprite	Main Road, Sea Point	10am – 6pm	Mon – Sat	29/02/2011	Sat – 10/03/2012
3.3. 7Eleven Sea Point	7Eleven	Main Road, Sea Point	10am – 6pm	Mon – Sat	29/02/2012	Sat – 10/03/2012
4. Wynberg
4.1. Maynard Mall		Main Road, Wynberg	10am – 5pm	Mon – Sat	29/02/2012	Sat – 10/03/2012
5. Pinelands
5.1. Kwik spa Pinelads	Kwik Spa	behind Pinelands Police Station	10am – 6pm	Mon – Sat	29/02/2012	Sat – 10/03/2012
6. Rondebosch
6.1. Silwood Centre	Kwik Spa	Campsground Rd Rondebosch	10am – 6pm	Mon – Sat	29/02/2012	Sat – 10/03/2012
7. Rondebosch Common
7.1. Rondebosch Village	Woolworths	Klipfontein Rd. Rondebosch	10am – 6pm	Mon – Sat	29/02/2012	Sat – 10/03/2012
8. Mowbray
8.1. Shoprite Mall	Shoprite	Main Road, Mowbray	10am – 6pm	Mon – Sat	29/02/2012	Sat – 10/03/2012
9. Cape Town
9.1. 7Eleven Kloofstreet	7Eleven	Kloof Street, Upper Cape Town	10am – 6pm	Mon – Sat	29/02/2012	sat – 10/03/2012

*Limited exchange points will be running from 23 January 2012 to the 31 January 2012*

City of Cape Town Municipality/Cape Metropole
Ward 50 (BonteHeuwel)
Goodwood
Ruyterwacht
Elsiesriver
Marconi Beam
Tijgerhof
Summer Greens
Atlantis
Atlantis non urban
Bloubergstrand
Milnerton
Kraaifontein
Brackenfell
Bellville non urban
Kuilsrivier non urban
Milnerton non urban
Mamre
Table View
Eversdal
Durbanville

Ward 13 (Delft )
Ward 106 (Delft )
Blue Downs
Ward 12 and Ward 22 (Belhar)
Ward 11 ( Kuilsriver/Sarepta)
Ward 24 (Bishop Lavis)
Ward 31
Ward 8 (Kuilsriver/Soneike)

Plattekloof
Monte Vista
Welgelegen
Bothasig
Welgemoed
Edgemead
Kenridge
Stellenridge, Ridgeworth, Kleinbosch

Bellville – South Ward 9 (Greenlands)
Bellville – South Ward 9 (Skeem & Old Skeem)
Bellville – South Ward 9 (Stuwie Dorp)
Bellville – South Ward 9 (Glenhaven)
Bellville – South Ward 9 (Protea Valley)
Bellville – South Ward 9 (Arear Swop)
Parow(Area swop and rollout)

Mpumalanaga
Bushbuckridge
Jerusalem
Hazyview
Sabie
Nelspruit
KwaNyamazane
KwaMhlushwa
Eerstehoek
Nkomaazi
Barbeton/Mjindi
Acornhoek
Steve Tshwete
Emalahleni
Belfast
Mochadodorp
Garankua
Mabopane

Eastern Cape
Elliotdale
Willowvale
Idutywa

Mnquma Municipality
Butterworth/Kentani
Kentani
Nqamakwe

KSD Municipality
Mqanduli
Mthatha
Qunu
Sappi/Cicira
Mpeko
Tabase
Baziya
Xhongora
Ncise

Ngquza(Qaukeni)/Nyandeni Municipality
Maffini-MT Hope
Lusikisiki
Dumasi/Flagstaff
Libode
Ngqeleni

Mhlontlo Municipality
Qumbu/Sappi
Qumbu/Sulenkama
Tsolo

Local energy services companies will visit these pre-selected areas above to do the CFL roll out. Residents first receive a notification flyer, explaining the procedure and highlighting the benefits of CFLs. Only working incandescent light bulbs and spent CFL’s will be exchanged for new CFLs. A maximum of 6 bulbs per household will be exchanged.

Participants will be asked to complete a form to verify that they have received the efficient lamps. They may be contacted by independent auditors after the campaign to ensure the correct installation procedure was followed.

Compact Fluorescent Lamp premature failure sites

If any of your new Eskom supplied energy saving CFL lamps happens to fail within three months, don’t worry! Come to any temporary premature failure exchange point listed below and we’ll happily replace them with brand new CFL’s absolutely free of charge!

CFL SWOP POINTS WITHIN THE CITY OF CAPE TOWN AREA
Office	Address	Monday – Thursday	Time
Municipal Exchange Sites, 0860 103 089 ; SMS – 31220 and e-mail power@capetown.gov.za
Strand	c/r Fagan & Main road, Strand	Monday – Thursday	09H00 – 12H00
Somerset West	Spyker Street, Somerset West	Monday – Thursday	09H00 – 12H00
Bloemhof – CSS	Bloemhofcenter, Bloemhof Street, Bellville	Monday – Thursday	09H00 – 12H00
Kuilsriver – CSS	Municipal Office, Voortrekker road, Kuilsriver	Monday – Thursday	09H00 – 12H00
Brackenfell	Civic Centre, c/r Paradise road & Old Paarl Street, Brackenfell	Monday – Thursday	09H00 – 12H00
Atlantis	Electricity Depot, Neil Hare Avenue, Atlantis Industrial, Atlantis	Monday – Thursday	09H00 – 12H00
Milnerton	Municipal Office, Pienaar road, Milnerton	Monday – Thursday	09H00 – 12H00
Vangaurd – CSS	Klipfontein Road, Vangaurd	Monday – Thursday	09H00 – 12H00
Civic Centre	Hertzog Boulevard, Foreshore, Cape Town	Monday – Thursday	09H00 – 12H00
Wynberg – CSS	Rosmead Avenue, Wynberg	Monday – Thursday	09H00 – 12H00
Mowbray	Main Road, (Above the library) Mowbray	Monday – Thursday	09H00 – 12H00
Gugulethu	Lansdowne Road, Gugulethu	Monday – Thursday	09H00 – 12H00
Muizenberg	Atlantic road, Muizenberg	Monday – Thursday	09H00 – 12H00
Mitchells Plain	c/r New Eisleben Road & Silversands Avenue, Mitchells Plain	Monday – Thursday	09H00 – 12H00
Fish Hoek	Civic Centre, Central Circle, Fish Hoek	Monday – Thursday	09H00 – 12H00
Plumstead	c/r Victoria Road & Main Road, Plumstead	Monday – Thursday	09H00 – 12H00
Eskom Exchange Sites
Bellville WIC	Bellville Building,60 Voortrekker Road, 021 915 2255	Monday – Friday
Kraaifontein WIC	Kraaifontein WIC, c/o 1st Avenue & Botfontein Road, 021 988 7475	Monday – Friday
Khayelitsha WIC	Khayelitsha WIC, 7 Hostile Road, 021 361 1424	Monday – Friday
Table View WIC	Table View WIC, 24 McClaren Road, Killarney Gardens, 021 557 5601	Monday – Friday

Residential mass rollout

Urgent!!!

Should you be an energy services company wishing to contract with Eskom to roll out energy efficiency products to your customers, please e mail us your proposals to standardproduct@eskom.co.za. Homeowners who wish to receive such energy efficient products from the contracted suppliers please e mail the suppliers below directly and NOT Eskom. The suppliers’ details currently on the programme are:

call the Ellies contact centre on 0861 355 437 or
visit the website at www.elliesrenewable.co.za or
e-mail renewableenergy@ellies.co.za

contact the LDM Energy call centre on 0860 329 622; or
visit the LDM Residential Mass Rollout website www.ldmenergy.co.za or
complete an electronic enrolment form (which can be downloaded from the website) and email it back to LDM at res_rollout@ldm.co.za; or
print the electronic enrolment form, complete it and fax it to 011 442 0759

Visit the Karebo website at www.karebo.co.za
or call 011 046 9968
email freeled@karebo.co.za

call i4SBF contact centre on 0861 44 33 44
visit their website at www.i4sbf.com and click on the ENERGY EFFICIENCY tab
e-mail ecoglobe@i4SBF.com

Please do not contact Eskom as the contracts are handled by the suppliers mentioned above.

*Please note Phase 1 of the Residential mass roll out is closed phase 2 will re-open shortly*

For the home owner

Eskom is offering a brand new energy efficiency programme to homeowners, under the banner of the existing Standard Product, namely the Residential Mass Roll out programme. This offer is exciting and will afford the homeowner a wonderful opportunity, to have installed, free of charge, certain energy saving technologies.

It is envisaged that this fledgling programme, brought to you via ESCOs and potential project developers, will afford the homeowner the opportunity to replace his inefficient lighting, to employ energy saving technologies and load control devices in the home.

Eskom intends this programme to operate until December 2015 or while funds last so homeowners are encouraged to get their free, installed basket of efficient technologies via their registered project developers. This programme is brand new, and as soon as Eskom has awarded contracts with project developers, their individual product offers plus the details of their specific roll outs and geographic footprint will be posted here.

The residential mass roll out programme works on the basis that companies, who already offer energy efficiency services, will bring Eskom potential projects, where they feel they have the ability to reach a section of the residential market and where they believe they can effect fast and sustainable savings.

The programme, as with the Standard Product, still has technical, commercial and financial requirements. Technical auditors will do conformity checks on installations in certain homes and energy savings will still have be independently audited by NERSA approved measurement and verification teams. Technologies offered to the homeowner on the programme will have to abide with a minimum technical specification provided, in line with local or international product standards and must be accompanied with relevant guarantee/ replacement warrantees.

Caution! Taking part in any mass roll out means homeowners have to allow access to their homes by registered installers. All measures possible will be put in place to ensure homeowners will be able to verify the identity of their installers. More details of this will be provided here in due course.

Any homeowners interested to find out if a residential mass roll out project is offered in their area, can e mail any of the contracted suppliers for information. To facilitate the rapid response to your reply, please put the words “residential mass roll out” in the subject line of your e mail. Please do not e mail Eskom as this offer is made to consumers via the contracted suppliers only.

For the project developer

Potential project developers who are Eskom vendors, are financially able to cash flow their proposed projects and who are willing to propose targets for the localisation of their contract spend , skills development, and job creation are welcome to apply to register projects under the newly launched Residential mass roll out programme. Once a project proposer has provided all his details, including the commercial documents such as shareholders and directorships, tax clearance, skills development and financial stability a short process of approval puts them on the road to implementation.

Homeowners get this offer completely free. Project developers will claim for the cost of the products supplied to homeowners according to the published price rates. Eskom is encouraging project developers to submit more than one contract to run concurrently to ensure many areas and many homeowners get the benefits of this programme.

To ensure the application process for a project developer is clear and simple, you are provided with a detailed “How to guide” as well as all the other documents required to participate. See print list below. .

Any proposal or commercial related enquiries on this programme can be directed to Neil Young on e-mail: standardproduct@eskom.co.za. (To facilitate the ease of reference all email communications sent to the above email address should contain “residential mass roll out” in the subject line).

Those companies participating in this programme will be asked to ensure the security of their customers / site holders against criminal activity associated with the implementation of a mass roll out. Eskom will also engage with them in their marketing strategy, their customer communications and their means to market.

Print the required programme documents here:

1. Residential Mass Roll out How to guide
2. Residential Mass Roll out claim form
3. Residential Mass Roll Out proposal template
4. Supplier development and localization template
5. Declaration of interest
6. Authorisation form
7. Contractors SDL Obligations schedule
8. Residential Mass roll out pricing
9. Technical specification and installation guide
10. Database format
11. Savings matrix

Want to know the differences between the Residential Mass Roll Out programme and the Aggregated Standard Product?Click here to find out.

Propose a project for approval today…
e mail: standardproduct@eskom.co.za

Suppliers currently offering residential mass rollout

Urgent!!!

call the Ellies contact centre on 0861 355 437 or
visit the website at www.elliesrenewable.co.za or
e-mail renewableenergy@ellies.co.za

contact the LDM Energy call centre on 0860 329 622; or
visit the LDM Residential Mass Rollout website www.ldmenergy.co.za or
complete an electronic enrolment form (which can be downloaded from the website) and email it back to LDM at res_rollout@ldm.co.za; or
print the electronic enrolment form, complete it and fax it to 011 442 0759

Visit the Karebo website at www.karebo.co.za
or call 011 046 9968
email freeled@karebo.co.za

call i4SBF contact centre on 0861 44 33 44
visit their website at www.i4sbf.com and click on the ENERGY EFFICIENCY tab
e-mail ecoglobe@i4SBF.com

Please do not contact Eskom as the contracts are handled by the suppliers mentioned above.

Contracts awarded for residential mass roll outs

There are now four companies that have been awarded contracts to roll out Eskom’s residential mass roll out. For customers benefit, specific details of each companies roll out are given below. Customers are requested to take special notice that each roll out has different conditions, different products, different roll out methods and different contact details for further information.

Contract one

Ellies have been awarded a contract that runs till end March 2012 covering the entire country and offering to swop incandescent light bulbs for energy efficient options free of charge, showerheads for energy and water saving showerheads free of charge, geyser timers free of charge and for a fee of R799 a pool pump timer.

To participate in the programme, or to submit an application householders can:

call the Ellies contact centre on 0861 355 437 or
visit their website at www.elliesrenewable.co.za or
e-mail: renewableenergy@ellies.co.za

Please note that security measures are taken by Ellies to safeguard residents against criminal opportunists, please ask the call centre about this before making an appointment for an installer to come to your home.

Contract two

LDM has been awarded a contract that enables homeowners to have specified energy saving technologies installed in their homes free of charge on a standard installation. (To find out what is meant by a standard installation visit the LDM Energy website at www.ldmenergy.co.za.

The basket of technologies currently available from LDM through this programme includes:
1.   an Eskom approved control device that switches the geyser off and on during specified periods of peak electricity demand on weekdays. The devices can also be installed on pool pumps.
2.   a Cobra brand water efficient showerhead
3.   a Cobra brand fitting (i.e. a flow restrictor) that improves the efficiency of an existing showerhead; and
4.   Eurolux brand CFLs that replace incandescent bulbs.

To participate in the programme, or to submit an application householders can:

contact the LDM Energy call centre on 0860 329 622; or
visit the LDM Residential Mass Rollout website www.ldmenergy.co.za or
complete an electronic enrolment form (which can be downloaded from the website) and email it back to LDM at res_rollout@ldm.co.za; or
print the electronic enrolment form, complete it and fax it to 011 442 0759

The installers will have identification identifying them as LDM Energy and also naming their company name as a registered installer. The call centre will schedule an appointment for the home owner with an installer so that a home owner can expect the installer at the agreed time.

Contract three

Karebo Systems has been awarded a contract to rollout LED downlighter lamps in the residential sector. There lamps will be a free issue on the condition that lamps must be physically installed and old halogen lamps handed in to the installer. Karebo is using a Philips brand lamp which has a 3 year guarantee backed by Philips, who are the number one lighting brand in the world. The project end date is 30 April 2012.

Karebo has teams well equipped to work in this sector. Consumers should call or e mail Karebo first, set up an appointment and then be home at the appointed time to expect their installer. All Karebo staff are easily identifiable with ID cards and branded bibs.

To participate in the programme, or to submit an application householders can:

Visit the Karebo website at www.karebo.co.za
or call 011 046 9968
email freeled@karebo.co.za

The website has more information on the project and the warranty offered. There are a limited number of lamps available so hurry if you want to take advantage of this fantastic opportunity.

Contract four

i4SBF have been awarded one of the current contracts offering homeowners the opportunity to swop incandescent light bulbs and downlighters for energy efficient options free of charge. The products offered by i4SBF include:

Internationally approved energy saving LED light bulbs (reduce current electricity consumption by 85%)
Internationally approved energy saving dimmable down lights (reduce current electricity consumption by 85%)
Geyser controllers
Energy and water saving shower heads (reduce current consumption by 20%)

To participate in the programme with i4SBF, householders can:

call i4SBF contact centre on 0861 44 33 44
visit their website at www.i4sbf.com and click on the ENERGY EFFICIENCY tab
e-mail: ecoglobe@i4SBF.com

Please note that security measures are taken by i4SBF, to safeguard residents against criminal opportunists, please ask the call centre about this before making an appointment for an installer to come to your home. The installation programme will be safe, secure and done in consultation with every single customer as follows:

A member of the i4SBF team will call you to arrange for a suitable time to supply and install the products selected by you following receipt of your completed application form.
A dedicated branded vehicle will visit the area.
The installation team headed by a project manager will visit each home where the installation is scheduled.
Every i4SBF team member will carry an i4SBF identification card with the contact telephone numbers for our national call centre.
Every i4SBF team member will be dressed in an i4SBF branded T-Shirt / vest and or uniform.
The i4SBF team leader will announce his / her arrival at the customer’s home and present the i4SBF certified installation schedule detailing the items to be supplied and installed.
The i4SBF team leader will request an authorised member of the residence to sign off on the completion certificate and a copy of this certificate will be left with the individual signing off the completion of the installation.
The individual signing off the installation certificate will also be presented with a customer feedback form that must be completed and signed by the individual signing off the installation.

All this is done to protect the interest of the customer and Eskom who is funding this initiative.

Aggregated Standard Product

*Dear ESCO’s please note that the Aggregated Standard Product (ASP) is now open till Dec 2012 and call for proposals has begun thank you*

Aggregated Standard Product programme

For industrial, commercial and agricultural business owners

Eskom is offering another funding option under the existing Standard Product programme namely the Aggregated Standard Offer programme. This offer is exciting and will afford the industrial, commercial and energy intensive agricultural sectors of the market the wonderful opportunity, to have installed, at a rebated amount, a list of approved energy saving technologies.

Watch this space! This programme is brand new, and as soon as Eskom has awarded contracts to project developers, their project offers plus the details of their specific roll outs and geographic footprint will be posted here.

Eskom intends this programme to operate until December 2015 or while funds last so industrialists, commercial sites and energy intensive agricultural facilities are encouraged to enquire how you can get the benefit of this programme via registered project developers.

The programme, as with the Standard Product, still has technical, commercial and financial requirements. Technical auditors will do checks on installations at certain sites and energy savings will still have be independently audited by NERSA approved measurement and verification teams. Technologies offered for rebate have to abide with a minimum technical specification provided, in line with local or international product standards and must be accompanied with relevant supplier guarantee/ replacement warrantees.

Any company interested to being part of an aggregated standard product project can e mail standardproduct@eskom.co.za for information. (To facilitate the rapid response to your reply, please put the words “aggregated standard product” in the subject line of your e mail.

For the project developer

Under the banner of the already established Standard Product funding mechanism, the Aggregated Standard Product programme will afford you, the registered Esco/project developer, the opportunity to bring a basket of individual projects (of less than 100kW each), making up a project that has a combined basket total of 1MW to 5MW, to Eskom via a simple approval process.

This programme will enable you to use the new aggregated standard product toolkit and take a financial assistance offer to the commercial, industrial and agricultural sectors of the market, and in so doing, stimulate the bulk replacement of approved standard product technologies.

Potential project developers who are Eskom vendors, are financially able to cash flow their proposed projects and who are willing to propose targets for the
localisation of their contract spend, skills development, and job creation are welcome to apply to register projects under this Aggregated Standard Product programme. Once a project developer has provided all his details, including the commercial documents such as shareholders and directorships, tax clearance, skills development and financial stability a short process of approval puts them on the road to implementation.

If you are an Esco or a potential project developer and would like to know more, please review the easy to follow Aggregated Standard Product programme “How to guide” . Our programme guide has been compiled to specifically assist you, every step of the way, and answers many of the questions you may have. All the benefits, requirements and pre-requisites are detailed for you including an easy proposal template, which you can use to submit your proposals to Eskom. See the print list below.

Eskom invites you to be part of this new exciting offer.

Any questions you may have can be forwarded to the Aggregated Standard Product programme team by simply e mailing the team. Cick here to email(please be sure to include Aggregated Standard Product in your subject line for ease of reply).

*Dear ESCO’s please note that the Aggregated Standard Product (ASP) is now open till Dec 2012 and call for proposals has begun thank you*

Print the required programme document here

1. Aggregated Standard Product How to guide
2. Project proposal template
3. Annexure C – Supplier development and localisation proposal matrix template
4. Toolkit
5. Annexure A – Declaration of interest
6. Annexure B – Authorisation form
7. Annexure D – SDL Obligations schedule

Want to know the differences between the Residential Mass Roll Out programme and the Aggregated Standard Product? Click here to find out.

Propose a project for approval today…
e mail: standardproduct@eskom.co.za.

Burning street lights

Eskom is receiving a number of emails and phone calls from members of the public wishing to complain about street lights burning during the day. Wastage of electricity is of great concern to Eskom and the public’s diligence in identifying and reporting such cases is greatly appreciated.

Eskom has investigated the issue of streetlights that are continuously burning in order to reduce the number of incidences and to provide feedback on enquiries as well as to guide the public on reporting channels

It is important to note that streetlights are not managed by a single authority: streetlights within metropolitan areas are managed by the local municipality, while the national highways (those with an ‘N’ in their naming convention) are managed by SANRAL. Complainants are therefore urged to report any incidence directly to the appropriate managing agent.

The matter of street lights burning on the improved sections of the N1 Highway is of particular concern to Eskom and the public. Eskom has held discussions with SANRAL in this regard.

SANRAL has taken over control of about 20% of the total streetlights on the highway improvement project, with the remainder still being in the hands of the contractors. SANRAL’s 20% of streetlights have been equipped with timer switches, improved photocell technology and protective alarm systems to prevent, amongst others cable theft and vandalism. These lights are switched off during the day.

The remaining 80% are controlled by the contractors who are burning the lights continuously in order to prevent cable theft prior to project completion.

Past experience has demonstrated a very high occurrence of theft and vandalism where lights were switched off in those phases where all protective measurements are not yet operational or have not yet been installed. Since not all the protective measures are installed on the lights within the phases still in the hand of the contractors, the risk of theft and vandalism is apparently too high to force the contractors to switch off these lights.

Municipalities have echoed the concern with lost or damaged property associated with switching off unprotected streetlights. They have stressed, however, that in certain instances streetlights might be burning due to technology failure and that the responsible authority might not be aware of it. They have therefore requested the public to immediately report incidences of burning streetlights to the municipality. This will enable them to investigate the problem and, where required, to replace or upgrade technology.

SANRAL have committed to activate timer switches on each phase on the date of take-over from the contractor.

We are optimistic that the scourge of burning streetlights in daylight hours will be eliminated shortly.

Help keep SA powered

Help keep SA powered up by spreading the word: Not using it, switch it OFF

South Africans have indicated that they want to play their part in reducing pressure on the national grid but are not sure where to start. We are therefore trying to educate as many people as possible about two very simple but important actions to take this winter.

Eskom has initiated a communication campaign to educate the general public as to what people can do this winter to help. It comprises a television-, radio-, print adverts and advertorials, plus a national coffee stand at public events and expos.

South Africa’s electricity supply is already extremely tight and with the cold weather pushing the demand up, Eskom is expecting some serious strain on the system. The utility is doing all it can to manage supply so that it doesn’t have incidents where it can’t meet the country’s energy demands, but, your help is needed.

Please take these two simple actions this winter:

1. If you’re not using it, switch it off
2. Switch off geysers between 5 – 9pm

How do these actions help?

The highest risk on the constrained system is at evening peak, which is between 5 – 9pm. This is the time when millions of people increase their consumption simultaneously by e.g. switching on electrical appliances for cooking, heating water and rooms, or for entertainment. While these day-to-day functions are unavoidable, it is completely unnecessary to keep your geyser on over this period of time.

Your geyser consumes the most energy in the home, and yet it can be switched off at peak time but still provide enough hot water for your requirements. The simple action of switching off your geyser has a significant impact.

Unnecessary energy is also consumed by electrical appliances that are left on when they are not being used for specific purposes. For example, keeping lights and heaters on in unoccupied rooms, or leaving Hi-Fi, DVD, computers and televisions on stand-by mode – as they still consume up to 50% of the energy they would have consumed if operational.. Furthermore, if possible, use dishwashers, tumble dryers and washing machines after 9pm or at midday.

What else can you do?

You can also conserve energy at peak time, but also as a daily practice, by using it wisely. For instance, reducing heat loss means you have to use less energy to keep something warm, such as a room, a body of water or even your body. Insulating your geyser and water pipes, walls and roof, and preventing warm air from escaping out of rooms, will go a long way in reducing your overall energy consumption. Not only will you reduce pressure on the system, by you will also save money by not wasting energy.

Try the following energy saving tips:

Before using a heater, keep warm in-front of the television by covering yourself with a blanket or by snuggling up with a hot water bottle. Or put on an extra jersey.
Use your microwave to cook rather than your oven – it’s quicker and lighter on energy.
Block spaces underneath doors and around windows – keep that hot air in
Take a shower instead of bathing

Then why not use the money you have saved by conserving energy to invest in these energy efficient solutions:

Instead of putting a heater on in your bedroom, use an electric blanket as it consumes less energy. Turn it on high for a few minutes just before you get into bed and off once you’re between the covers. But don’t leave it on overnight.
Replace your electric geyser with a solar water heater or a heat pump.
Change your shower heads to ones with an efficient version
Swap incandescent light bulbs for Compact Fluorescent Lamps

Hard? Not at all – it’s actually quite easy to alleviate pressure on the system. In fact, in most cases it’s as simple as a flick of a switch.

So do your bit this winter and encourage your friends and family to be part of the solution too. You have the potential to put the ball in motion towards getting 49 million people to remember their power

Top saving tips

Saving energy is not a difficult or time consuming task; there are many simple actions you can take in order to save electricity.

If you’re not using an appliance, switch it off.
A geyser uses 39% of all household electricity; switch it off to save electricity and money.
Insulate geysers and water pipes as this will help the water to stay hot for longer. Reduce the maximum temperature setting for your geyser/ thermostat, to 60ºC and instead of a long bath rather shower, as showers use less water and energy. Energy and water-saving shower heads use less water and electricity.
Use energy saving globes (CFLs) instead of incandescent bulbs.
Don’t leave TVs, DVD players and other electrical equipment in stand-by mode – rather switch them off completely.
The same can be said for plug points and adaptors that hold cell phone chargers or bed side bulbs.
To save money in your kitchen close fridge doors as quickly as possible when taking items out – do not leave the door open for longer than necessary.
Keep room temperatures between 18ºC and 22ºC and wear warm clothes and use hot water bottles and avoid using heaters.

Virtual tour – Top saving tips

Click on the link below to view our virtual tour for more top saving tips:

Virtual tour with more top saving tips

Calculating your electricity costs

To come up with an effective power saving campaign at home, you need to know exactly how much electricity you use. This is a very simple calculation; your electricity bill will give you the details of what your tariff is. From there, the next step is to work out how much power each household appliance uses – and its subsequent impact on your monthly bill. This is pretty easy – the wattage is usually printed on the back of an appliance or is included in its packaging. Get this wattage and multiply it by how long the appliance is switched on for in an average month. This figure tells you how much electricity the appliance uses in a month. Dividing the figure from the total number of kilowatt-hours used-as seen on your electricity bill- will give you the portion of your monthly energy that the appliance uses.

For example: A 200W appliance used for 80 hours a month. Total electricity use is 200 x 80 = 16 000W or 16kWh.
Consideration of the following measures will also contribute towards increased energy efficiency in your home)

Click here to go to our online calculators

Additional ideas

In order to save even more power and money, you can install solar water heating, using the power of the sun to heat your water.
Reduce hot water consumption with energy and water-saving shower heads, self-closing hot water taps or mixing valves and flow restrictors and aerators in sink taps.

Harnessing the power of the sun

Changing to Energy Saver lights (also known as Compact Fluorescent Bulbs/CFLs)

Energy saving ideas for the home

Microwave oven tips

Refrigeration and freezing tips

Staying warm in winter and insulation tips

Running your dishwasher efficiently tips

Small appliance tips

Automatic washing machines and tumble dryer tips

Ironing tips

Energy and water saving shower heads tips

Electric stove tips

Power Alert

New Power Alert system on SABC and eTV now also on DStv

Eskom’s new look, easy to respond to Power Alert System for the homeowner will now, in addition to SABC and eTV, also be displayed on selected DStv programmes.

With South Africa an energy challenged country, imagine yourself being able to partner with Eskom in a social movement towards saving electricity and achieving an energy efficient South Africa.

The new Power Alert system has been developed to enable you to do just that!

A familiar presence on SABC and eTV now expanded to DStv, the Power Alert system is a critical component in supplying you with real time information about what is happening on the national grid on any particular night – summer through autumn, winter and spring.

It is also an important tool that enables Eskom to maintain an open and frank communication with you on the status of the power system.

Late afternoon to mid-evening – 5 to 9 pm – is the period of peak electricity demand in South Africa. People arrive home from work and start their evening routines by taking a bath and turning on everything – the lights, climate control systems, televisions, microwave ovens, stoves, dishwashers and tumble dryers.

And working quietly out of sight, the two hungriest appliances in and around the home – hot water geysers and pool pumps – adds their huge appetite for electricity on top of the big evening switch-on.

To get real time information on the status of our national grid go to: www.poweralert.co.za for more info.

CAUTIONARY NOTE: Alleged installers posing as Eskom installers

Residential mass roll out

Urgent!!!

call the Ellies contact centre on 0861 355 437 or
visit the website at www.elliesrenewable.co.za or
e-mail renewableenergy@ellies.co.za

contact the LDM Energy call centre on 0860 329 622; or
visit the LDM Residential Mass Rollout website www.ldmenergy.co.za or
complete an electronic enrolment form (which can be downloaded from the website) and email it back to LDM at res_rollout@ldm.co.za; or
print the electronic enrolment form, complete it and fax it to 011 442 0759

Visit the Karebo website at www.karebo.co.za
or call 011 046 9968
email freeled@karebo.co.za

call i4SBF contact centre on 0861 44 33 44
visit their website at www.i4sbf.com and click on the ENERGY EFFICIENCY tab
e-mail ecoglobe@i4SBF.com

Please do not contact Eskom as the contracts are handled by the suppliers mentioned above.

*Please note Phase 1 of the Residential mass roll out is closed phase 2 will re-open shortly*

For the home owner

For the project developer

Print the required programme documents here:

Want to know the differences between the Residential Mass Roll Out programme and the Aggregated Standard Product?Click here to find out.

Propose a project for approval today…
e mail: standardproduct@eskom.co.za

Suppliers currently offering residential mass rollout

Urgent!!!

call the Ellies contact centre on 0861 355 437 or
visit the website at www.elliesrenewable.co.za or
e-mail renewableenergy@ellies.co.za

contact the LDM Energy call centre on 0860 329 622; or
visit the LDM Residential Mass Rollout website www.ldmenergy.co.za or
complete an electronic enrolment form (which can be downloaded from the website) and email it back to LDM at res_rollout@ldm.co.za; or
print the electronic enrolment form, complete it and fax it to 011 442 0759

Visit the Karebo website at www.karebo.co.za
or call 011 046 9968
email freeled@karebo.co.za

call i4SBF contact centre on 0861 44 33 44
visit their website at www.i4sbf.com and click on the ENERGY EFFICIENCY tab
e-mail ecoglobe@i4SBF.com

Please do not contact Eskom as the contracts are handled by the suppliers mentioned above.

Contracts awarded for residential mass roll outs

To participate in the programme, or to submit an application householders can:

call the Ellies contact centre on 0861 355 437 or
visit their website at www.elliesrenewable.co.za or
e-mail: renewableenergy@ellies.co.za

Contract two

To participate in the programme, or to submit an application householders can:

contact the LDM Energy call centre on 0860 329 622; or
visit the LDM Residential Mass Rollout website www.ldmenergy.co.za or
complete an electronic enrolment form (which can be downloaded from the website) and email it back to LDM at res_rollout@ldm.co.za; or
print the electronic enrolment form, complete it and fax it to 011 442 0759

Contract three

To participate in the programme, or to submit an application householders can:

Visit the Karebo website at www.karebo.co.za
or call 011 046 9968
email freeled@karebo.co.za

The website has more information on the project and the warranty offered. There are a limited number of lamps available so hurry if you want to take advantage of this fantastic opportunity.

Contract four

Internationally approved energy saving LED light bulbs (reduce current electricity consumption by 85%)
Internationally approved energy saving dimmable down lights (reduce current electricity consumption by 85%)
Geyser controllers
Energy and water saving shower heads (reduce current consumption by 20%)

To participate in the programme with i4SBF, householders can:

call i4SBF contact centre on 0861 44 33 44
visit their website at www.i4sbf.com and click on the ENERGY EFFICIENCY tab
e-mail: ecoglobe@i4SBF.com

A member of the i4SBF team will call you to arrange for a suitable time to supply and install the products selected by you following receipt of your completed application form.
A dedicated branded vehicle will visit the area.
The installation team headed by a project manager will visit each home where the installation is scheduled.
Every i4SBF team member will carry an i4SBF identification card with the contact telephone numbers for our national call centre.
Every i4SBF team member will be dressed in an i4SBF branded T-Shirt / vest and or uniform.
The i4SBF team leader will announce his / her arrival at the customer’s home and present the i4SBF certified installation schedule detailing the items to be supplied and installed.
The i4SBF team leader will request an authorised member of the residence to sign off on the completion certificate and a copy of this certificate will be left with the individual signing off the completion of the installation.
The individual signing off the installation certificate will also be presented with a customer feedback form that must be completed and signed by the individual signing off the installation.

All this is done to protect the interest of the customer and Eskom who is funding this initiative.

Aggregated Standard Product

*Dear ESCO’s please note that the Aggregated Standard Product (ASP) is now open till Dec 2012 and call for proposals has begun thank you*

Aggregated Standard Product programme

For industrial, commercial and agricultural business owners

For the project developer

Potential project developers who are Eskom vendors, are financially able to cash flow their proposed projects and who are willing to propose targets for the localisation of their contract spend, skills development, and job creation are welcome to apply to register projects under this Aggregated Standard Product programme. Once a project developer has provided all his details, including the commercial documents such as shareholders and directorships, tax clearance, skills development and financial stability a short process of approval puts them on the road to implementation.

Eskom invites you to be part of this new exciting offer.

*Dear ESCO’s please note that the Aggregated Standard Product (ASP) is now open till Dec 2012 and call for proposals has begun thank you*

Print the required programme document here:

Want to know the differences between the Residential Mass Roll Out programme and the Aggregated Standard Product? Click here to find out.

Propose a project for approval today…
e mail: standardproduct@eskom.co.za

About Sustainable Energy Society of Southern Africa (SESSA)

The Sustainable Energy Society of Southern Africa (SESSA) is dedicated to the promotion of renewable energy and energy efficient technologies including solar water heaters, heat pumps and green energy industries like bioenergy, wind to hydro.

Run by an independent national office, the SESSA solar water heating division is aligned strategically with Eskom to support the solar rebate programme. Choosing Eskom registered suppliers and installers means you are choosing SESSA registered suppliers, ensuring that accepted norms and standards are maintained for your installation.

As the solar industry watchdog, supported by an ombudsman, SESSA enforces quality control and a code of conduct amongst its members and the sector at large.

In the event of consumer concerns relating to solar installations and supplier conduct, SESSA will gladly assist consumers to ensure that the benefits of investing in renewable technologies like solar water heating are realised by the end-user.

SESSA endeavours to educate end-users about the benefits of adopting energy-saving technologies as well as encouraging the development of a sustainable and successful low carbon society.

SESSA Facebook page
SESSA Twitter page
SESSA website

Contact
011 513 4071 (Johannesburg)
021 526 0353 (Western Cape)

Email addresses at SESSA:

ambassador@sessa.org.za
ombudsman@sessa.org.za
robin.thomson@sessa.org.za

Low pressure solar rollouts

Click below to view more information on low pressure solar rollouts:

Low pressure solar roll outs

Solar water heating supplier list

What is the programme about?

The government has set a target for renewable energy to contribute 10 000 giga watt hours (GWh) of final energy consumption by 2013. Solar water heating could contribute up to 23% towards this target.

Solar power is one of the most effective renewable energy sources available. By implementing it in water heating, we can target one of the most power-intensive household activities for maximum power saving effect.

To actively encourage and promote the widespread implementation of solar water heating, Eskom has rolled out a large-scale solar water heating programme. This programme will assist you when buying an SABS tested solar water heater to replace your conventional geyser.

In addition to the rebate that you will receive upon installation of solar water heating, many insurance companies are now allowing you to put your claim value towards a solar system or are offering solar water heaters as replacement in the event of a burst geyser.

Click the link below to view a list of accredited suppliers:

Solar Water Heating suppliers list

*Note to potential solar buyers – please be sure to check back on this website regularly to ensure that your chosen supplier is still registered on the programme, as suppliers are de-registered from time to time.*

How to get a price, a supplier and a rebate

Below is a quick step-by-step guide to choosing a supplier and a system, and getting a rebate:

1. Go to our Supplier page (Click here to go to the Supplier database with all registered supplier details) to see which suppliers and products are registered with the programme.
2. Contact a supplier in your area.
3. Have them recommend a system to you, based on your home, family size, usage patterns, location and budget.
4. Confirm that the system you choose will qualify for a rebate (not all systems being sold by suppliers will).
5. Follow the normal sales procedure with your chosen supplier.
6. Ensure your old electric geyser is disabled.
7. Complete and sign the required documentation.
8. Submit the required rebate forms in the supplied envelope to the facilitating auditors.
9. You will receive SMS progress reports on your claim.

Click here to go to the supplier database with all registered supplier details.

Customers who have complaints can also direct or send their queries to the solar industry ombudsman on email ombudsman@sessa.org.za

Rebates

When you install your solar water heater you will receive a rebate from ESKOM. We are using an international best practice model for rebates where you pay the full installation price and claim back the rebate amount from the facilitating auditors.
To claim your rebate, all you need to do is submit a claim form; provided to you by your registered supplier/installer. Note that in order to claim a rebate you must install a registered system and use a registered installer.

Both you and the supplier must complete the claim form and it must be signed off by a qualified electrician. You submit your claim to the programme facilitating auditors that oversee the payments. You can either post it or drop it in designated drop-boxes at Deloitte offices. You will receive your rebate within 8 weeks of receipt of your completed claim.You can read more on how the rebate system works here.

How the rebate system works

Step by step guide to choosing a solar water heating system

Quality assurance

Only high quality solar water heating systems have been approved for installation as part of the programme. The system must have a SABS conformity certificate and full test reports on its thermal capabilities and its mechanical and safety soundness. It must be installed according to predetermined conditions.

Choosing a system and an installer

In order to help you to choose a solar water heating system as well as a registered installer, we have provided a system choice checklist. Click here to view the checklist. There is also a detailed supplier and system database (click here to view our Solar Water Heating suppliers) that you can use to research the types of solar systems available in your area, the size that would most suitably meet your needs and the suppliers in your area that will give you the rebate. Before installation commences we recommend that you either email or call our DSM Helpdesk. Click here to contact us or check the latest registered supplier list database to ensure that your system qualifies for a rebate.

Customers who have complaints can also direct or send their queries to the solar industry ombudsman on email ombudsman@sessa.org.za

How the rebate is calculated

Each system tested by the SABS receives a system rating (Q-factor), which indicates the kilowatt-hours (kWh) of electricity it is expected to save on a typical day (as determined by the SABS test). All solar water heating systems included in the programme have a SABS thermal test report indicating the system’s ability to produce hot water. The rebate is calculated based on these test results – but it also takes into account the affordability of systems and attempts to provide consumers with a five year payback period.

The (rebate formulae) calculation factors in the prime interest rate and projected electricity tariff increases. This formula allows one to compare same-sized systems to each other – based on consumption assumptions. Please note that the rebate value will be reduced at the start of each new year, based on market influences.

System guarantee

To screen possible unscrupulous suppliers from the programme, Eskom has appointed facilitating auditors to audit registered suppliers.

The minimum guarantee that suppliers on this programme offer, is 5 years. Some suppliers might have longer guarantees on certain components of their systems; you will need to discuss this with your supplier, although this will not affect the length of the overall system guarantee.

Please Note that suppliers must issue you with their guarantee certificate and conditions, operation and maintenance plan when they install your system.

Step by step guide to choosing a solar water heating system

Residential Load Management

CONTACT CENTRE FREQUENTLY ASKED QUESTIONS – RESIDENTIAL LOAD MANAGEMENT CAMPAIGN
(SYNONYMS: LOAD CONTROL, LOAD SHIFTING, GEYSER LOAD CONTROL OR LOAD REDUCTION)

Q1	What does Residential Load Management (RLM) / load control mean?	RLM is a programme that is currently being implemented by local authorities (municipalities) and Eskom to manage the demand for electricity specifically during peak demand periods. It involves the connection of radio or/and ripple control units (or relays) to geysers, allowing them to be switched on and off by remote control. It is an efficient means of managing the load on the supply network, while minimising any inconvenience to consumers.
Q2	What is a radio / ripple control unit?	Also called a geyser load control receiver or relay, the unit is installed next to or inside the electrical distribution board in a customer’s home.
Q3	Why is RLM necessary and what are the benefits?	If peak demand can be reduced, the existing capacity of the electricity supply network will be used more efficiently – simply because consumers would be using what is already available, without the need for additional power to be generated. This would make load shedding less likely – and if the load needs to be reduced (due to overloading or a technical fault in the national grid), it may be possible to avid blackouts by only switching off the geysers.
Q4	How does the system work?	The geyser load control unit switches off the power supply to the geyser. After a short while, the geyser is switched on again.
Q5	How is the system installed?	An installer or technician will visit your home to install the geyser. You will receive a notification (official letter of the municipality) beforehand to explain the process. The installation will take approximately 20 to 30 minutes. Please also look out for posters in your area to explain the process as well as a pamphlet that will be left in your home after installation.
Q6	Who qualifies to receive such a unit?	Local municipalities identify high-consumption residential areas. To qualify, you must have a geyser, but you cannot apply for an unit individually as there are priority areas that are identified by your local municipality.
Q7	Who is paying for the relay?	The unit is paid for by NERSA (National Energy Regulator of Southern Africa) and Eskom. The customer receives it free from charge.
Q8	Who do I contact in case of any problem regarding the geyser after installation?	In case of any general geyser problems, you should contact a local electrician. If any problem arises after the installation, please call the numbers on the sticker that is stuck on the geyser unit. It is the number of the municipal call centre or RLM project office.
Q9	Where are the projects currently being implemented?	The projects are implemented in the following areas during the first half of 2011: From 1 April 2011: Emfuleni Local Authority (Vereeniging and Vanderbijlpark) From ±1 May 2011: Ekurhuleni (Benoni) From ±1 June 2011: Mossel Bay, Stellenbosch, Drakenstein and Overberg
Q10	Where can I obtain more information?	More information can be obtained from the Project Office in Emfuleni. Vereeniging: (016) 428-4919 / 073 426 2526; Vanderbiljlpark: (016) 987-2330 / 078 854 4779, or the website: www.eskom.co.za.

Click on each of the below documents to view more information:

CFL

Background information

Compact fluorescent lamps (CFLs) offer consumers lighting through lamps that have a longer life and consume considerably less energy than conventional incandescent globes. As part of their strategy to introduce these globes, Eskom embarked on and completed a national programme to exchange incandescent globes with CFLs in selected areas.
Since the programme began in 2004 more than 40 million CFLs have been exchanged for incandescent globes. The national programme has reached all the provinces in South Africa, selecting areas of highest electricity constraint and ease of roll out.
The programme has saved in excess of 1 000 MW and will continue to reduce the energy demand from the household sector.

Currently there are no exchanges running, neither door to door or at self exchange points.

Thank you to all the South-Africans, in small towns and in big, in rural and in urban areas, who participated in the Eskom CFL roll out programme.
Together we have saved more than 1 000 megawatts, and by using CFL’s in future you will continue to save.

General FAQs about CFLs

Contact information

Geyser blankets

A geyser blanket is an additional layer of insulation designed to be wrapped around the geyser. Most products available typically consist of a 50mm layer of fibreglass insulation with a reflective foil sheeting cover on one side. However the thicker the insulation the better (100-150mm is not much more expensive but it is twice or three times as effective).
Electrical geysers heat water by means of a large electrical element similar to that found in your kettle. They have a thermostat that switches the heating element off when the water reaches a preset temperature. That thermostat will also switch the heating element back on if the water drops below another lower preset temperature. (See our geyser load profile test for more info).

Once the water is heated, it slowly starts to cool through the heat transfer process out of the geyser through the geysers’ insulation as well as through cooling of the water in the hot water pipes leading out of the geyser. The slower this cooling happens, the less often the geyser element is switched on to heat the water and hence the less electricity is consumed.
The repeated re-heating of water between times that anybody actually uses any hot water, is very wasteful, because energy is consumed simply redoing what was already done before, this needs to be reduced as much as possible.
A good geyser blanket considerably reduces the rate at which the geyser cools down inside the geyser considerably. Furthermore, geyser blankets are relatively inexpensive and easy to install.

Installation pipe insulation

List of accredited suppliers:

Geyser blanket suppliers list

Energy and water saving Shower Heads

Water and energy efficient shower heads

Heating household water contributes to about 40% of all household electricity consumed. Showering with high efficiency shower heads can save more than half of this energy (and as much water) to the advantage of the householder and the environment especially since South Africa being such an arid country and under energy and water shortage circumstances. While these shower heads have been in use in the USA and Australia for about 30 years, they are relatively new in South Africa. The shower heads employ the latest laminar flow technology; instead of aerating or ‘turbulence’ technology. Once you have replaced your traditional shower head with the new shower heads, the new shower heads will probably pay for themselves within three months. A family of four, showering with an efficient shower head for a total of 20 minutes per day, can save more than R100 per month in electricity and water costs and there will be enough hot water for everyone! Water and energy efficient showerheads are excellent for use together with solar water heating systems.

List of accredited suppliers:

Energy and water saving shower head supplier list