Urgent!!!

Should you be an energy services company wishing to contract with Eskom to roll out energy efficiency products to your customers, please e mail us your proposals to standardproduct@eskom.co.za. Homeowners who wish to receive such energy efficient products from the contracted suppliers please e mail the suppliers below directly and NOT Eskom. The suppliers’ details currently on the programme are:

• call the Ellies contact centre on 0861 355 437 or
• visit the website at www.elliesrenewable.co.za or
• e-mail renewableenergy@ellies.co.za

OR

• contact the LDM Energy call centre on 0860 329 622; or
• visit the LDM Residential Mass Rollout website www.ldmenergy.co.za or
• complete an electronic enrolment form (which can be downloaded from the website) and email it back to LDM at res_rollout@ldm.co.za; or
• print the electronic enrolment form, complete it and fax it to 011 442 0759

OR

• Visit the Karebo website at www.karebo.co.za
• or call 011 046 9968
• email freeled@karebo.co.za

OR

• call i4SBF contact centre on 0861 44 33 44
• visit their website at www.i4sbf.com and click on the ENERGY EFFICIENCY tab
• e-mail ecoglobe@i4SBF.com

Please do not contact Eskom as the contracts are handled by the suppliers mentioned above.

*Please note Phase 1 of the Residential mass roll out is closed phase 2 will re-open shortly*

For the home owner

Eskom is offering a brand new energy efficiency programme to homeowners, under the banner of the existing Standard Product, namely the Residential Mass Roll out programme. This offer is exciting and will afford the homeowner a wonderful opportunity, to have installed, free of charge, certain energy saving technologies.

It is envisaged that this fledgling programme, brought to you via ESCOs and potential project developers, will afford the homeowner the opportunity to replace his inefficient lighting, to employ energy saving technologies and load control devices in the home.

Eskom intends this programme to operate until December 2015 or while funds last so homeowners are encouraged to get their free, installed basket of efficient technologies via their registered project developers. This programme is brand new, and as soon as Eskom has awarded contracts with project developers, their individual product offers plus the details of their specific roll outs and geographic footprint will be posted here.

The residential mass roll out programme works on the basis that companies, who already offer energy efficiency services, will bring Eskom potential projects, where they feel they have the ability to reach a section of the residential market and where they believe they can effect fast and sustainable savings.

The programme, as with the Standard Product, still has technical, commercial and financial requirements. Technical auditors will do conformity checks on installations in certain homes and energy savings will still have be independently audited by NERSA approved measurement and verification teams. Technologies offered to the homeowner on the programme will have to abide with a minimum technical specification provided, in line with local or international product standards and must be accompanied with relevant guarantee/ replacement warrantees.

Caution! Taking part in any mass roll out means homeowners have to allow access to their homes by registered installers. All measures possible will be put in place to ensure homeowners will be able to verify the identity of their installers. More details of this will be provided here in due course.

Any homeowners interested to find out if a residential mass roll out project is offered in their area, can e mail any of the contracted suppliers for information. To facilitate the rapid response to your reply, please put the words “residential mass roll out” in the subject line of your e mail. Please do not e mail Eskom as this offer is made to consumers via the contracted suppliers only.

For the project developer

Potential project developers who are Eskom vendors, are financially able to cash flow their proposed projects and who are willing to propose targets for the localisation of their contract spend , skills development, and job creation are welcome to apply to register projects under the newly launched Residential mass roll out programme. Once a project proposer has provided all his details, including the commercial documents such as shareholders and directorships, tax clearance, skills development and financial stability a short process of approval puts them on the road to implementation.

Homeowners get this offer completely free. Project developers will claim for the cost of the products supplied to homeowners according to the published price rates. Eskom is encouraging project developers to submit more than one contract to run concurrently to ensure many areas and many homeowners get the benefits of this programme.

To ensure the application process for a project developer is clear and simple, you are provided with a detailed “How to guide” as well as all the other documents required to participate. See print list below. .

Any proposal or commercial related enquiries on this programme can be directed to Neil Young on e-mail: standardproduct@eskom.co.za. (To facilitate the ease of reference all email communications sent to the above email address should contain “residential mass roll out” in the subject line).

Those companies participating in this programme will be asked to ensure the security of their customers / site holders against criminal activity associated with the implementation of a mass roll out. Eskom will also engage with them in their marketing strategy, their customer communications and their means to market.

Print the required programme documents here:

1. Residential Mass Roll out How to guide
2. Residential Mass Roll out claim form
3. Residential Mass Roll Out proposal template
4. Supplier development and localization template
5. Declaration of interest
6. Authorisation form
7. Contractors SDL Obligations schedule
8. Residential Mass roll out pricing
9. Technical specification and installation guide
10. Database format
11. Savings matrix

Want to know the differences between the Residential Mass Roll Out programme and the Aggregated Standard Product?Click here to find out.

Propose a project for approval today…
e mail: standardproduct@eskom.co.za

Urgent!!!

Should you be an energy services company wishing to contract with Eskom to roll out energy efficiency products to your customers, please e mail us your proposals to standardproduct@eskom.co.za. Homeowners who wish to receive such energy efficient products from the contracted suppliers please e mail the suppliers below directly and NOT Eskom. The suppliers’ details currently on the programme are:

• call the Ellies contact centre on 0861 355 437 or
• visit the website at www.elliesrenewable.co.za or
• e-mail renewableenergy@ellies.co.za

OR

• contact the LDM Energy call centre on 0860 329 622; or
• visit the LDM Residential Mass Rollout website www.ldmenergy.co.za or
• complete an electronic enrolment form (which can be downloaded from the website) and email it back to LDM at res_rollout@ldm.co.za; or
• print the electronic enrolment form, complete it and fax it to 011 442 0759

OR

• Visit the Karebo website at www.karebo.co.za
• or call 011 046 9968
• email freeled@karebo.co.za

OR

• call i4SBF contact centre on 0861 44 33 44
• visit their website at www.i4sbf.com and click on the ENERGY EFFICIENCY tab
• e-mail ecoglobe@i4SBF.com

Please do not contact Eskom as the contracts are handled by the suppliers mentioned above.

Contracts awarded for residential mass roll outs

There are now four companies that have been awarded contracts to roll out Eskom’s residential mass roll out. For customers benefit, specific details of each companies roll out are given below. Customers are requested to take special notice that each roll out has different conditions, different products, different roll out methods and different contact details for further information.
 
Contract one

Ellies have been awarded a contract that runs till end March 2012 covering the entire country and offering to swop incandescent light bulbs for energy efficient options free of charge,  showerheads for energy and water saving showerheads free of charge, geyser timers free of charge and for a fee of R799 a pool pump timer.

To participate in the programme, or to submit an application householders can:

• call the Ellies contact centre on 0861 355 437 or
• visit their website at www.elliesrenewable.co.za or
• e-mail: renewableenergy@ellies.co.za

Please note that security measures are taken by Ellies to safeguard residents against criminal opportunists, please ask the call centre about this before making an appointment for an installer to come to your home.

Contract two

LDM has been awarded a contract that enables homeowners to have specified energy saving technologies installed in their homes free of charge on a standard installation. (To find out what is meant by a standard installation visit the LDM Energy website at www.ldmenergy.co.za.

The basket of technologies currently available from LDM through this programme includes:
1.   an Eskom approved control device that switches the geyser off and on during specified periods of peak electricity demand on weekdays. The devices can also be installed on pool pumps.
2.   a Cobra brand water efficient showerhead
3.   a Cobra brand fitting (i.e. a flow restrictor) that improves the efficiency of an existing showerhead; and
4.   Eurolux brand CFLs that replace incandescent bulbs.

To participate in the programme, or to submit an application householders can:

• contact the LDM Energy call centre on 0860 329 622; or
• visit the LDM Residential Mass Rollout website www.ldmenergy.co.za or
• complete an electronic enrolment form (which can be downloaded from the website) and email it back to LDM at res_rollout@ldm.co.za; or
• print the electronic enrolment form, complete it and fax it to 011 442 0759

The installers will have identification identifying them as LDM Energy and also naming their company name as a registered installer. The call centre will schedule an appointment for the home owner with an installer so that a home owner can expect the installer at the agreed time.

Contract three

Karebo Systems has been awarded a contract to rollout LED downlighter lamps in the residential sector. There lamps will be a free issue on the condition that lamps must be physically installed and old halogen lamps handed in to the installer. Karebo is using a Philips brand lamp which has a 3 year guarantee backed by Philips, who are the number one lighting brand in the world. The project end date is 30 April 2012.

Karebo has teams well equipped to work in this sector. Consumers should call or e mail Karebo first, set up an appointment and then be home at the appointed time to expect their installer. All Karebo staff are easily identifiable with ID cards and branded bibs.

To participate in the programme, or to submit an application householders can:

• Visit the Karebo website at www.karebo.co.za
• or call 011 046 9968
• email freeled@karebo.co.za

The website has more information on the project and the warranty offered. There are a limited number of lamps available so hurry if you want to take advantage of this fantastic opportunity.

Contract four

i4SBF have been awarded one of the current contracts offering homeowners the opportunity to swop incandescent light bulbs and downlighters for energy efficient options free of charge. The products offered by i4SBF include:

• Internationally approved energy saving LED light bulbs (reduce current electricity consumption by 85%)
• Internationally approved energy saving dimmable down lights (reduce current electricity consumption by 85%)
• Geyser controllers
• Energy and water saving shower heads (reduce current consumption by 20%)

To participate in the programme with i4SBF,  householders can:

• call i4SBF contact centre on 0861 44 33 44
• visit their website at www.i4sbf.com and click on the ENERGY EFFICIENCY tab
• e-mail: ecoglobe@i4SBF.com

Please note that security measures are taken by i4SBF,  to safeguard residents against criminal opportunists, please ask the call centre about this before making an appointment for an installer to come to your home.  The installation programme will be safe, secure and done in consultation with every single customer as follows:

• A member of the i4SBF team will call you to arrange for a suitable time to supply and install the products selected by you following receipt of your completed application form.
• A dedicated branded vehicle will visit the area.
• The installation team headed by a project manager will visit each home where the installation is scheduled.
• Every i4SBF team member will carry an i4SBF identification card with the contact telephone numbers for our national call centre.
• Every i4SBF team member will be dressed in an i4SBF branded T-Shirt / vest and or uniform.
• The i4SBF team leader will announce his / her arrival at the customer’s home and present the i4SBF certified installation schedule detailing the items to be supplied and installed.
• The i4SBF team leader will request an authorised member of the residence to sign off on the completion certificate and a copy of this certificate will be left with the individual signing off the completion of the installation.
• The individual signing off the installation certificate will also be presented with a customer feedback form that must be completed and signed by the individual signing off the installation.

All this is done to protect the interest of the customer and Eskom who is funding this initiative.

*Dear ESCO’s please note that the Aggregated Standard Product (ASP) is now open till Dec 2012 and call for proposals has begun thank you*

Aggregated Standard Product programme

For industrial, commercial and agricultural business owners

Eskom is offering another funding option under the existing Standard Product programme namely the Aggregated Standard Offer programme. This offer is exciting and will afford the industrial, commercial and energy intensive agricultural sectors of the market the wonderful opportunity, to have installed, at a rebated amount, a list of approved energy saving technologies.

Watch this space! This programme is brand new, and as soon as Eskom has awarded contracts to project developers, their project offers plus the details of their specific roll outs and geographic footprint will be posted here.

Eskom intends this programme to operate until December 2015 or while funds last so industrialists, commercial sites and energy intensive agricultural facilities are encouraged to enquire how you can get the benefit of this programme via registered project developers.

The programme, as with the Standard Product, still has technical, commercial and financial requirements. Technical auditors will do checks on installations at certain sites and energy savings will still have be independently audited by NERSA approved measurement and verification teams. Technologies offered for rebate have to abide with a minimum technical specification provided, in line with local or international product standards and must be accompanied with relevant supplier guarantee/ replacement warrantees.

Any company interested to being part of an aggregated standard product project can e mail standardproduct@eskom.co.za for information. (To facilitate the rapid response to your reply, please put the words “aggregated standard product” in the subject line of your e mail.

For the project developer

Under the banner of the already established Standard Product funding mechanism, the Aggregated Standard Product programme will afford you, the registered Esco/project developer, the opportunity to bring a basket of individual projects (of less than 100kW each), making up a project that has a combined basket total of 1MW to 5MW, to Eskom via a simple approval process.

This programme will enable you to use the new aggregated standard product toolkit and take a financial assistance offer to the commercial, industrial and agricultural sectors of the market, and in so doing, stimulate the bulk replacement of approved standard product technologies.

Potential project developers who are Eskom vendors, are financially able to cash flow their proposed projects and who are willing to propose targets for the localisation of their contract spend, skills development, and job creation are welcome to apply to register projects under this Aggregated Standard Product programme. Once a project developer has provided all his details, including the commercial documents such as shareholders and directorships, tax clearance, skills development and financial stability a short process of approval puts them on the road to implementation.

If you are an Esco or a potential project developer and would like to know more, please review the easy to follow Aggregated Standard Product programme “How to guide” . Our programme guide has been compiled to specifically assist you, every step of the way, and answers many of the questions you may have. All the benefits, requirements and pre-requisites are detailed for you including an easy proposal template, which you can use to submit your proposals to Eskom. See the print list below.

Eskom invites you to be part of this new exciting offer.

Any questions you may have can be forwarded to the Aggregated Standard Product programme team by simply e mailing the team. Cick here to email(please be sure to include Aggregated Standard Product in your subject line for ease of reply).

*Dear ESCO’s please note that the Aggregated Standard Product (ASP) is now open till Dec 2012 and call for proposals has begun thank you*

Print the required programme document here:

1. Aggregated Standard Product How to guide
2. Project proposal template
3. Annexure C – Supplier development and localisation proposal matrix template
4. Toolkit
5. Annexure A – Declaration of interest
6. Annexure B – Authorisation form
7. Annexure D – SDL Obligations schedule

Want to know the differences between the Residential Mass Roll Out programme and the Aggregated Standard Product? Click here to find out.

Propose a project for approval today…
e mail: standardproduct@eskom.co.za

The Sustainable Energy Society of Southern Africa (SESSA) is dedicated to the promotion of renewable energy and energy efficient technologies including solar water heaters, heat pumps and green energy industries like bioenergy, wind to hydro.

Run by an independent national office, the SESSA solar water heating division is aligned strategically with Eskom to support the solar rebate programme. Choosing Eskom registered suppliers and installers means you are choosing SESSA registered suppliers, ensuring that accepted norms and standards are maintained for your installation.

As the solar industry watchdog, supported by an ombudsman, SESSA enforces quality control and a code of conduct amongst its members and the sector at large.

In the event of consumer concerns relating to solar installations and supplier conduct, SESSA will gladly assist consumers to ensure that the benefits of investing in renewable technologies like solar water heating are realised by the end-user.

SESSA endeavours to educate end-users about the benefits of adopting energy-saving technologies as well as encouraging the development of a sustainable and successful low carbon society.

SESSA Facebook page
SESSA Twitter page
SESSA website

Contact
011 513 4071 (Johannesburg)
021 526 0353 (Western Cape)

Email addresses at SESSA:

ambassador@sessa.org.za
ombudsman@sessa.org.za
robin.thomson@sessa.org.za

Click below to view more information on low pressure solar rollouts:

• Low pressure solar roll outs

What is the programme about?

The government has set a target for renewable energy to contribute 10 000 giga watt hours (GWh) of final energy consumption by 2013. Solar water heating could contribute up to 23% towards this target.

Solar power is one of the most effective renewable energy sources available. By implementing it in water heating, we can target one of the most power-intensive household activities for maximum power saving effect.

To actively encourage and promote the widespread implementation of solar water heating, Eskom has rolled out a large-scale solar water heating programme. This programme will assist you when buying an SABS tested solar water heater to replace your conventional geyser.

In addition to the rebate that you will receive upon installation of solar water heating, many insurance companies are now allowing you to put your claim value towards a solar system or are offering solar water heaters as replacement in the event of a burst geyser.

• Solar Water Heating suppliers list

*Note to potential solar buyers – please be sure to check back on this website regularly to ensure that your chosen supplier is still registered on the programme, as suppliers are de-registered from time to time.*

Below is a quick step-by-step guide to choosing a supplier and a system, and getting a rebate:

1. Go to our Supplier page (Click here to go to the Supplier database with all registered supplier details) to see which suppliers and products are registered with the programme.
2. Contact a supplier in your area.
3. Have them recommend a system to you, based on your home, family size, usage patterns, location and budget.
4. Confirm that the system you choose will qualify for a rebate (not all systems being sold by suppliers will).
5. Follow the normal sales procedure with your chosen supplier.
6. Ensure your old electric geyser is disabled.
7. Complete and sign the required documentation.
8. Submit the required rebate forms in the supplied envelope to the facilitating auditors.
9. You will receive SMS progress reports on your claim.

Click here to go to the supplier database with all registered supplier details.

Customers who have complaints can also direct or send their queries to the solar industry ombudsman on email ombudsman@sessa.org.za

*Note to potential solar buyers – please be sure to check back on this website regularly to ensure that your chosen supplier is still registered on the programme, as suppliers are de-registered from time to time.*

When you install your solar water heater you will receive a rebate from ESKOM. We are using an international best practice model for rebates where you pay the full installation price and claim back the rebate amount from the facilitating auditors.
To claim your rebate, all you need to do is submit a claim form; provided to you by your registered supplier/installer. Note that in order to claim a rebate you must install a registered system and use a registered installer.

Both you and the supplier must complete the claim form and it must be signed off by a qualified electrician. You submit your claim to the programme facilitating auditors that oversee the payments. You can either post it or drop it in designated drop-boxes at Deloitte offices. You will receive your rebate within 8 weeks of receipt of your completed claim.You can read more on how the rebate system works here.

How the rebate system works

Step by step guide to choosing a solar water heating system

Only high quality solar water heating systems have been approved for installation as part of the programme. The system must have a SABS conformity certificate and full test reports on its thermal capabilities and its mechanical and safety soundness. It must be installed according to predetermined conditions.

*Note to potential solar buyers – please be sure to check back on this website regularly to ensure that your chosen supplier is still registered on the programme, as suppliers are de-registered from time to time.*

In order to help you to choose a solar water heating system as well as a registered installer, we have provided a system choice checklist. Click here to view the checklist. There is also a detailed supplier and system database (click here to view our Solar Water Heating suppliers) that you can use to research the types of solar systems available in your area, the size that would most suitably meet your needs and the suppliers in your area that will give you the rebate. Before installation commences we recommend that you either email or call our DSM Helpdesk. Click here to contact us or check the latest registered supplier list database to ensure that your system qualifies for a rebate.

Customers who have complaints can also direct or send their queries to the solar industry ombudsman on email ombudsman@sessa.org.za

*Note to potential solar buyers – please be sure to check back on this website regularly to ensure that your chosen supplier is still registered on the programme, as suppliers are de-registered from time to time.*

Each system tested by the SABS receives a system rating (Q-factor), which indicates the kilowatt-hours (kWh) of electricity it is expected to save on a typical day (as determined by the SABS test). All solar water heating systems included in the programme have a SABS thermal test report indicating the system’s ability to produce hot water. The rebate is calculated based on these test results – but it also takes into account the affordability of systems and attempts to provide consumers with a five year payback period.

The (rebate formulae) calculation factors in the prime interest rate and projected electricity tariff increases. This formula allows one to compare same-sized systems to each other – based on consumption assumptions. Please note that the rebate value will be reduced at the start of each new year, based on market influences.

To screen possible unscrupulous suppliers from the programme, Eskom has appointed facilitating auditors to audit registered suppliers.

The minimum guarantee that suppliers on this programme offer, is 5 years. Some suppliers might have longer guarantees on certain components of their systems; you will need to discuss this with your supplier, although this will not affect the length of the overall system guarantee.

Please Note that suppliers must issue you with their guarantee certificate and conditions, operation and maintenance plan when they install your system.

Step by step guide to choosing a solar water heating system

CONTACT CENTRE FREQUENTLY ASKED QUESTIONS – RESIDENTIAL LOAD MANAGEMENT CAMPAIGN
(SYNONYMS: LOAD CONTROL, LOAD SHIFTING, GEYSER LOAD CONTROL OR LOAD REDUCTION)

Click on each of the below documents to view more information:

• Emfuleni media release
• Ekurhuleni notification English
• Ekurhuleni notification Afrikaans
• Ekurhuleni leaflet English
• Ekurhuleni leaflet Afrikaans
• Ekurhuleni home card English
• Ekurhuleni home card Afrikaans
• Ekurhuleni sticker
• Ekurhuleni poster

Compact fluorescent lamps (CFLs) offer consumers lighting through lamps that have a longer life and consume considerably less energy than conventional incandescent globes. As part of their strategy to introduce these globes, Eskom embarked on and completed a national programme to exchange incandescent globes with CFLs in selected areas.
Since the programme began in 2004 more than 40 million CFLs have been exchanged for incandescent globes. The national programme has reached all the provinces in South Africa, selecting areas of highest electricity constraint and ease of roll out.
The programme has saved in excess of 1 000 MW and will continue to reduce the energy demand from the household sector.

Currently there are no exchanges running, neither door to door or at self exchange points.

Thank you to all the South-Africans, in small towns and in big, in rural and in urban areas, who participated in the Eskom CFL roll out programme.
Together we have saved more than 1 000 megawatts, and by using CFL’s in future you will continue to save.

General FAQs about CFLs

Contact information

A geyser blanket is an additional layer of insulation designed to be wrapped around the geyser. Most products available typically consist of a 50mm layer of fibreglass insulation with a reflective foil sheeting cover on one side. However the thicker the insulation the better (100-150mm is not much more expensive but it is twice or three times as effective).
Electrical geysers heat water by means of a large electrical element similar to that found in your kettle. They have a thermostat that switches the heating element off when the water reaches a preset temperature. That thermostat will also switch the heating element back on if the water drops below another lower preset temperature. (See our geyser load profile test for more info).

Once the water is heated, it slowly starts to cool through the heat transfer process out of the geyser through the geysers’ insulation as well as through cooling of the water in the hot water pipes leading out of the geyser. The slower this cooling happens, the less often the geyser element is switched on to heat the water and hence the less electricity is consumed.
The repeated re-heating of water between times that anybody actually uses any hot water, is very wasteful, because energy is consumed simply redoing what was already done before, this needs to be reduced as much as possible.
A good geyser blanket considerably reduces the rate at which the geyser cools down inside the geyser considerably. Furthermore, geyser blankets are relatively inexpensive and easy to install.

Installation pipe insulation

Geyser blanket suppliers list

Heating household water contributes to about 40% of all household electricity consumed. Showering with high efficiency shower heads can save more than half of this energy (and as much water) to the advantage of the householder and the environment especially since South Africa being such an arid country and under energy and water shortage circumstances. While these shower heads have been in use in the USA and Australia for about 30 years, they are relatively new in South Africa. The shower heads employ the latest laminar flow technology; instead of aerating or ‘turbulence’ technology. Once you have replaced your traditional shower head with the new shower heads, the new shower heads will probably pay for themselves within three months. A family of four, showering with an efficient shower head for a total of 20 minutes per day, can save more than R100 per month in electricity and water costs and there will be enough hot water for everyone! Water and energy efficient showerheads are excellent for use together with solar water heating systems.

Energy and water saving shower head supplier list